by Raúl Sanz Pérez.
Hi Ken,
Thanks for your help.
The course backup was created in a 3.1.
When I restore it to a 3.10.4 then users are not restored.
I restored it to a 3.11 in moodle cloud and users were correctly restored.
So it seems to be an issue (code or configuration) in my 3.10.4 version.
I am not sure what you mean by "the courses do exist"... I generated a backup because they exist in the 3.1 moodle.
Enrollment mode is "manual".
Yes, I can see the missing users in the "user" table in my mariadb, they are marked as "deleted".
Should I edit the DB and remove the "deleted" mark and see what happens? EDIT: they appear, but their email is no longer valid
Thanks for your help.
The course backup was created in a 3.1.
When I restore it to a 3.10.4 then users are not restored.
I restored it to a 3.11 in moodle cloud and users were correctly restored.
So it seems to be an issue (code or configuration) in my 3.10.4 version.
I am not sure what you mean by "the courses do exist"... I generated a backup because they exist in the 3.1 moodle.
Enrollment mode is "manual".
Yes, I can see the missing users in the "user" table in my mariadb, they are marked as "deleted".
Should I edit the DB and remove the "deleted" mark and see what happens? EDIT: they appear, but their email is no longer valid
Or should I maybe flush them from the DB and restore the course again so they are re-created?