by Alain Raap.
Stan, I'm not familiar with Moodle v3.6.2 or v3.7, what you can try is to manually start a backup or the automated backup php script in your moodle admin/cli folder like
/usr/bin/php admin/cli/automated_backups.php
This gives you some more information what happens when the script is running. We also have had problems with this process, but that was due to our environment (Redhat Linux) and because of performance issues. Our automated backup is running on our databaseserver now and that works well. You can find in this forum how I configured this on Redhat.
/usr/bin/php admin/cli/automated_backups.php
This gives you some more information what happens when the script is running. We also have had problems with this process, but that was due to our environment (Redhat Linux) and because of performance issues. Our automated backup is running on our databaseserver now and that works well. You can find in this forum how I configured this on Redhat.