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Backup goes missing - Moodle 3.8.3

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by Dave Emsley.  

Hi All,

I have a disaster and I'm not sure how, or even if, it can be resolved.

  1. I backup up a course.
  2. I then attempted to reset course completions for some students.  The course recompletions didn't reset.
  3. I then tried to roll back the reset by restoring the course - option 2 to replace current course content.
  4. It hung at about 43.07% (approx).
  5. The course is now empty and the backup is missing.

What the heck have I done wrong?
How can I get the information back - which incidentally seems to completely be missing from the database except the course name in the course table.

I've searched the Moodledata folder for the .mbz file but it doesn't exist - I didn't download it which I should have.

Help!!
Dave





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