by Ken Task.
If you suspect an issue with a 3rd party plugin, how will anyone be able to help if the plugin info is not shared here?
Think it quite proper to share that info ... plugin maker/maintainer might need to be informed of a bug - if it is a bug. Others who use the same plugin might have a work-around or fix for it as well.
So 3rd party plugin info, please!
Also turn on debugging to see if Moodle is saying something.
It also doesn't hurt to share info about server ... we know Moodle version ... but PHP/MySQL/MariaDB? Shared hosting or VPS? etc.
'SoS', Ken