by Yogesh Nahar.
Hi Ken,Sorry for the delay in getting back to you. Been grappling with some server hack/malware issues. Phew!
So the issue with the backups, to be honest we didn't have time to go in and debug it any more. So we simply took new backups and they restored fine. It seemed like some issue in the backup process itself.
So when we took new backups without any user data, the backups restored fine. Thankfully we didn't need the user data. Haven't tested the backup/restore again with the user data, but when I find the time I shall do it and report if I find the issue that had affected it in the first place.
Thank you once again for your advice and support. Truly appreciate it.
Yogesh