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The role in the backup file cannot be mapped to any of the roles that you are allowed to assign

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by JW Bright.  

I have Moodle version 3.1.1. When I restore a backup course, I got this error message:


 "Trying to restore user 'user@mail.com' from backup file will cause conflict. The role in the backup file cannot be mapped to any of the roles that you are allowed to assign."


 Anyone can shed me some light to fix this issue?



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